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Stop Shipping “Empty Boxes”

We ordered a new Jawbone JAMBOX late last year and excitedly awaited its early January arrival.  Looks like a cool conference phone option, right? After tearing the box open, we realized we received...

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Putting Out PR Fires in the Age of Transparency

We’ve officially entered the “age of transparency.” In response to consumer demand, more and more companies are jumping on the “honest” bandwagon, pulling back the curtain on everything from their...

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Expectations

Have you ever visited a local fast food drive through, placed your order, paid and then driven away, taken the first sip of your drink and realized, just as you pull out of the parking lot, that the...

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